TR
Tim R
1 reviews | Active since May 2019
02 Feb 2021, 16:47
Game Strikes (out) again
I went to Game to buy appliances. The Bennet Read salesman saw me coming and sold me all of the...stuffs... i wanted with a Bennet Read logo on (I already posted about that entitled "Bennet Read Strikes again"), but the thing is Game Stores....you endorse them by stocking their brand. I went to GAME for appliances and came home with what i think is *******. So i Veto Bennet Read and I Veto GAME. Just another bad User experience. Market that all you want.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
03 Feb 2021, 08:42 Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 816360
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 816360
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply03 Feb 2021, 08:42
Official
Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 816360
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 816360
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
TR
Tim R's updateReviewer Update
05 Feb 2021, 06:05Received a prompt call from Game. Well done and thank you. Subsequent to me posting originally, I took the vacuum cleaner back and was given a cash voucher. I Purchased the Defy Microwave which is bigger and superior (my opinion) in quality yet for the same price as the Bennet Read. So why is the Bennet Read hoping to compete at that price? All products and services have one common equation: The price you pay for the quality you get. You cannot sell sub standard goods at a premium.
Strike Two
As a parting comment, the Bennet Read kettle purchased at the same time, died this morning. It's lifecycle: 6 Days (well it started leaking on day 4 I was just unsure where the water was coming from). I think that Game are selling products that i believe will have a lot of comeback and need to address this. Another trip to Game so that is R100 in petrol and another time waster that is never factored into returns.
No feedback from Bennet Read or Tevo (Game In-store promoters) received.
Strike Two
As a parting comment, the Bennet Read kettle purchased at the same time, died this morning. It's lifecycle: 6 Days (well it started leaking on day 4 I was just unsure where the water was coming from). I think that Game are selling products that i believe will have a lot of comeback and need to address this. Another trip to Game so that is R100 in petrol and another time waster that is never factored into returns.
No feedback from Bennet Read or Tevo (Game In-store promoters) received.
TR
Tim R's update05 Feb 2021, 06:05
Reviewer Update
Received a prompt call from Game. Well done and thank you. Subsequent to me posting originally, I took the vacuum cleaner back and was given a cash voucher. I Purchased the Defy Microwave which is bigger and superior (my opinion) in quality yet for the same price as the Bennet Read. So why is the Bennet Read hoping to compete at that price? All products and services have one common equation: The price you pay for the quality you get. You cannot sell sub standard goods at a premium.
Strike Two
As a parting comment, the Bennet Read kettle purchased at the same time, died this morning. It's lifecycle: 6 Days (well it started leaking on day 4 I was just unsure where the water was coming from). I think that Game are selling products that i believe will have a lot of comeback and need to address this. Another trip to Game so that is R100 in petrol and another time waster that is never factored into returns.
No feedback from Bennet Read or Tevo (Game In-store promoters) received.
Strike Two
As a parting comment, the Bennet Read kettle purchased at the same time, died this morning. It's lifecycle: 6 Days (well it started leaking on day 4 I was just unsure where the water was coming from). I think that Game are selling products that i believe will have a lot of comeback and need to address this. Another trip to Game so that is R100 in petrol and another time waster that is never factored into returns.
No feedback from Bennet Read or Tevo (Game In-store promoters) received.
TR
Tim R's updateReviewer Update
06 Feb 2021, 17:10Further feedback: Game, the Tevo sales team might possibly need a chat. Call me if you want details but they are certainly chipper when selling products and salty as ever on returning items. I would appreciate it even if somebody could bother to say sorry for the inconvenience of returning faulty items as the Game manager did when he called me. It makes all the difference and I don't care if that makes me laughable but some manners in sales might make more sales, not lose sales.
TR
Tim R's update06 Feb 2021, 17:10
Reviewer Update
Further feedback: Game, the Tevo sales team might possibly need a chat. Call me if you want details but they are certainly chipper when selling products and salty as ever on returning items. I would appreciate it even if somebody could bother to say sorry for the inconvenience of returning faulty items as the Game manager did when he called me. It makes all the difference and I don't care if that makes me laughable but some manners in sales might make more sales, not lose sales.