MS
Masego S

1 reviews | Active since Feb 2025

26 Feb 2025, 12:52

Game Stores Waterfall Mall

I am absolutely appalled by the service that I got at Game Waterfall Mall. After waiting nearly 4 hours to purchase a TV I am told its not on the system I must come back tomorrow. Like I have time to keep going back to them. And disregarding the fact that it is money spent to keep going back and forth to them. To say I am angry and disappointed for money and time wasted is an understatement

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Replies (1)
Game
Game's reply27 Feb 2025, 10:50
Official
Hi there Masego, thank you for reaching out. I am sorry for the service you received at the store and that you were today to come the next day. Rest assured this is being addressed with the management team and you will be contacted within 24-48 business hours.

Best regards,