PL
Pieter L

1 reviews | Active since Jan 2025

08 Aug 2025, 17:48

Game Stores voucherd

I received a voucher for R135.000 at 16h00 today valid for today only. Cannot get to store by tomorrow. This is not acceptable. I advised them but they do not respond. I give them a lot of business all for nothing.

0
Replies (6)
PL
Pieter L's update09 Aug 2025, 10:09
Reviewer Update
I got in contact with them. Voucher is valid for 1 year.
Game
Game's reply09 Aug 2025, 10:21
Official
Hi Pieter, thanks for getting in touch. We're so sorry for the service you received. Please be advised we will escalate the matter to our complaints team for assistance. You will receive feedback withing 24 - 48 hours.

Best regards,

PL
Pieter L's update09 Aug 2025, 10:34
Reviewer Update
I had to call. Voucher is valid for 1 year. Thanks.
Game
Game's reply09 Aug 2025, 13:18
Official
We have escalated the matter.

Best regards,

PL
Pieter L's update09 Aug 2025, 14:44
Reviewer Update
I managed to use the voucher. Thank you.
Game
Game's reply09 Aug 2025, 15:41
Official
You're welcome!

Best regards,