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Natasha S
1 reviews | Active since Jul 2011
16 Jan 2020, 13:42
Game Stores South Africa is a **********, dishonest company.
A month ago I purchased a TV stand and a couch online from Game Stores. It was delivered a few days later and the tv stand only had 3 legs instead of 4. I phoned Game immediately and the agent did not understand and cut the call. I emailed several times and finally, they picked up the tv stand. Bear in mind that the agents do not provide feedback. They leave you waiting and only respond sometimes. Now, a month later, game has their tv stand and my money. I am emailing them every day and they are not responding. I am complaining every day on theiir Facebook page and they are not responding.
This is theft. Game Stores South Africa is a **********, dishonest company.
Helpful (0)
Replies (3)0
Replies (3)Game's replyOfficial
16 Jan 2020, 16:23Hi Natasha,
Thank you for getting in touch with us.
I am sorry to read about your experience and the service received, kindly forward your order details through to *** with the subject "Att Ralton #359046" so that we can further assist.
Kind regards
Thank you for getting in touch with us.
I am sorry to read about your experience and the service received, kindly forward your order details through to *** with the subject "Att Ralton #359046" so that we can further assist.
Kind regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game's reply16 Jan 2020, 16:23
Official
Hi Natasha,
Thank you for getting in touch with us.
I am sorry to read about your experience and the service received, kindly forward your order details through to *** with the subject "Att Ralton #359046" so that we can further assist.
Kind regards
Thank you for getting in touch with us.
I am sorry to read about your experience and the service received, kindly forward your order details through to *** with the subject "Att Ralton #359046" so that we can further assist.
Kind regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
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Natasha S's updateReviewer Update
17 Jan 2020, 08:09I have been emailing this email continuously. You guys have all of my details. CONTACT ME.
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Natasha S's update17 Jan 2020, 08:09
Reviewer Update
I have been emailing this email continuously. You guys have all of my details. CONTACT ME.
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Natasha S's updateReviewer Update
20 Jan 2020, 10:29Still no reponse.
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Natasha S's update20 Jan 2020, 10:29
Reviewer Update
Still no reponse.
