CM
Clinton M

1 reviews | Active since Aug 2011

22 Oct 2018, 23:23

Game stores sell terrible suitcases

I bought a suitcase at game Zevenwacht Mall 3 weeks ago for over R1000 and was supposedly the best...it was to be uses on my 4 week trip to Europe. After day 2 of using it the left wheel started going skew then worse then completely broke. Now I have to carry my luggage all over its so frustrating and far from home and physically exhausting. I want my money back and a new proper suitcase for all my pain and suffering.

0
Replies (2)
Game
Game's reply23 Oct 2018, 12:55
Official
We confirm that Management advised you to return the item fr a refund / exchange.

We look forward having you in the store.

 Regards.

Group Customer Service Advisor
***
Tel:  ***73
/rt 
CM
Clinton M's update24 Oct 2018, 10:27
Reviewer Update
Its really impractical. The quality of this suitcase is appalling as it last only 2 days. I request a refund and new suitcase for having to suffer walking everywhere with a heavy suitcase. It is physically exhausting especially for someone who is physically disabled.