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Albert N
1 reviews | Active since Apr 2019
08 Jun 2019, 19:42
Game stores reluctant
I bought some stuff at game like 2 years ago. I could not trace my slip but did provide the proof of purchase that include the date. They now just do not want to assist at all when the Defy oven is faulty. Rather buy at Take a lot where a record of transaction are kept. Game stores are so keen to sell but very reluctant to assist
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
09 Jun 2019, 11:27Hi Albert,
I'm sorry that your oven is faulty and you don't have the receipt.
As you've provided the store with the proof of purchase they should be able to contact our head office and request a reprint. This will however take 3 - 4 weeks as the receipts are archived.
Please provide me with the store name and your email address so that I can have this looked into.
I look forward to hearing from you.
Kind Regards Suhayfa Gabriels
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm sorry that your oven is faulty and you don't have the receipt.
As you've provided the store with the proof of purchase they should be able to contact our head office and request a reprint. This will however take 3 - 4 weeks as the receipts are archived.
Please provide me with the store name and your email address so that I can have this looked into.
I look forward to hearing from you.
Kind Regards Suhayfa Gabriels
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Game's reply09 Jun 2019, 11:27
Official
Hi Albert,
I'm sorry that your oven is faulty and you don't have the receipt.
As you've provided the store with the proof of purchase they should be able to contact our head office and request a reprint. This will however take 3 - 4 weeks as the receipts are archived.
Please provide me with the store name and your email address so that I can have this looked into.
I look forward to hearing from you.
Kind Regards Suhayfa Gabriels
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm sorry that your oven is faulty and you don't have the receipt.
As you've provided the store with the proof of purchase they should be able to contact our head office and request a reprint. This will however take 3 - 4 weeks as the receipts are archived.
Please provide me with the store name and your email address so that I can have this looked into.
I look forward to hearing from you.
Kind Regards Suhayfa Gabriels
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
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Albert N's updateReviewer Update
09 Jun 2019, 11:32The stire is Klerksdorp Flamwood walk. My e-mail is *** Thank you for the response. This is actually brilliant
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Albert N's update09 Jun 2019, 11:32
Reviewer Update
The stire is Klerksdorp Flamwood walk. My e-mail is *** Thank you for the response. This is actually brilliant
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Albert N's updateReviewer Update
10 Jun 2019, 20:03This was all my fault. I was under the impression that it was a 3 year guarantee but in fact only 2 years. Sorry Game and thank you for your response
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Albert N's update10 Jun 2019, 20:03
Reviewer Update
This was all my fault. I was under the impression that it was a 3 year guarantee but in fact only 2 years. Sorry Game and thank you for your response