Game stores ps5 pre-order

Do not pre -order your ps5 from game. Pre orders opened on the 1st of march. Clearly stating an eta for delivery end of march. After most south african stores started recieving stock and making deliveries( to some friends) on the 16th of march i contacted game for an update. I was then told that they are only going to start shipping on the 31st of march, which was fine. By the 23rd of march growing impatient and not having recieved any comunication from game i e-mailed again to get an update but this time threatening to cancel my order if i do not recieve clarity on the issue. Suddenly i recieve a call from game online support, the gentleman informs me that my cancelation is more than welcome and he is truely sorry about the experience. 7 - 10 days to recieve my refund means that i wil not be able to purchase a ps5(on sale at take alot as i write this) so i tell him that i do not want to cancel i just want information on what they are doing with my R12000,00. he then informs me that he is not sure when they will recieve stock hopefully at the end of the month and then i might recieve my order by the middle of april. this must be ******* in some way taking peoples money and then delaying delivery until you possibly maybe can get some stock. This is not a pre-order in any sense. Its a give us your money before you buy elsewhere and then we'll keep it until we finally recieve stock eventually. Two other stock preorders have come to pass but geus what game has my money. 3 of my friends ordered and payed 2 weeks after me and have already recieved their consoles. I for one wont ever buy as much as a toaster from them let alone anything this expensive.