Game Stores Please assist with a Warranty Issue,

<p>On Friday 02/06/2017 I contacted head office and advised I have my slip but it is completely faded and blank so I dont know which slip is correct I have the statement as the TV was purchased on account, the helpful gentleman at head office advised that is was not a problem he said simply take my your account statement and the store will re-print the slip.<br />So on Saturday I went to game Cradlestone and spoke Jay Lakaje and Lorraine her supervisor and I advised them of my situation and they refused to assist they want to book the TV in out of Warranty as they say they don't have any access to re-print my slip they no longer have those slips but according to law SARS requires them to keep these slips for 5 years so they must have a copy of the slip.<br />This is really not acceptable I have the Statement showing the purchase the store should easily be able to re-print the slip and book in the TV in warranty.<br />Please can you assist me as I dont know what more to do a blank slip from game just does not help.<br />Kind Regards<br />Tyrone Lennox</p>