KM
Kgotso M

1 reviews | Active since Sept 2023

18 Oct 2023, 21:51

Game stores never have stock for cellphones( IPhone 12’s)

Dissatisfied with the services of Game stores cellphone department. I firstly went to Game store Mahikeng to make an application for a cellphone on contract, I left my documents and filled the forms and informed te he lady who captures is not available. I went the following day I was told the deal ended the previous day wherein the lady was absent I will have to wait further as the cellphones are not available. I took my documents before the deal was captured and came to make an application afresh in Vryburg.

My details were captured and my application was successful, however, I was told cellphones are not available and I shall be called as and when they’re available. I went to the store 5 days later and I was told they still do not have stock and they shall call me. 10 days I still have not received the cellphones and no communication from Game store Vryburg. I really wonder how long does it really take for all these stores to source cellphones even after our applications are approved. I thought the problem was only o in the Mafikeng store, it appears the Vryburg store has the same problem, perhaps it is a North West issue for lack of stock of cellphones being delivered timeously.

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Replies (2)
Game
Game's reply19 Oct 2023, 10:43
Official
Hi Kgotso, thanks for getting in touch. I'm so sorry about the shortage of stock. Please be advised we will escalate the matter to our senior team for assistance.
KM
Kgotso M's update13 Nov 2023, 12:37
Reviewer Update
Kindly take notice that even to this day the problem has not been solved. I’m still without the phones although having waited from the day of your reply dated 19-October 2023.