Game stores, Johannesburg CBD Terrible service

Game Stores, Johannesburg CBD terrible service they offered my mother. She bought a stove in March 2022 and it worked for a week and stop working. We reported to them and, they promised to send their technician to fix it but never did. I have called several times they never answer. I have ended up calling their call center to report the issue same day they called back and promised to come and never did. I am very disappointed in you Game. Imagine treating a pensioner like that