Game Stores internet ordering bad experience.

On 14 December 2022 I placed and paid for an on-line order (no ***) on the Game internet site. I then received confirmation that the order was processed, sent for delivery and on 19 December delivered, but I never received anything. I contacted the customer support centre , but after several calls, including calls from the delivery company, all communication has dried up without the issue being solved. The order was only for R250, and I although I had bought the another cover from another store in the mean time, I feel it is my duty to warn others that (1) Game's internet ordering system is even worse that their in-store service and (2) rather than order stuff on their internet shop, better to throw your money out the window and thereby avoiding the well known Game frustrations.