NE
Neels E
1 reviews | Active since Feb 2018
06 May 2020, 16:14
GAME STORES ICAPABLE AND INCOMPITENT
Game online store is usless. My wife ordered a printer and paper through them. Paid for everything immediatly and after 2 weeks we only got the paper. No one knows where the printer is and their call centres are most unhelpful illiterate asswholes. Wont buy anything from game again, would rather use Makro or HiFi Corp.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
06 May 2020, 16:28Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 499054
The matter will be referred to Senior Management SHOPPING @ ONLINE who will contact you to discuss this matter. Please allow 72 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 499054
The matter will be referred to Senior Management SHOPPING @ ONLINE who will contact you to discuss this matter. Please allow 72 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply06 May 2020, 16:28
Official
Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 499054
The matter will be referred to Senior Management SHOPPING @ ONLINE who will contact you to discuss this matter. Please allow 72 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 499054
The matter will be referred to Senior Management SHOPPING @ ONLINE who will contact you to discuss this matter. Please allow 72 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
NE
Neels E's updateReviewer Update
06 May 2020, 16:31Another excuse? Have been waiting the whole day after a ton of calls to the call centre for anyone to phone back. All we ever hear is we will call you back. Pathetic service wont recommend anyone to make use of Game's online store.
NE
Neels E's update06 May 2020, 16:31
Reviewer Update
Another excuse? Have been waiting the whole day after a ton of calls to the call centre for anyone to phone back. All we ever hear is we will call you back. Pathetic service wont recommend anyone to make use of Game's online store.
NE
Neels E's updateReviewer Update
11 May 2020, 18:00So day 19 without any feedback. GAME is the worst. No customer communication, just ***** your money and you will never hear from them again. But wait your letter of demand is on its way. Good luck avoiding charges of theft and *****.
NE
Neels E's update11 May 2020, 18:00
Reviewer Update
So day 19 without any feedback. GAME is the worst. No customer communication, just ***** your money and you will never hear from them again. But wait your letter of demand is on its way. Good luck avoiding charges of theft and *****.