1 reviews | Active since Feb 2022
Game stores doesn't care that I don't have a stove to cook.
Game Stores service has been bull# I don't want to lie.
Their workers dont understand the meaning of customer service.
Made an online purchase in Dec , Russel Hobbs iron, Mellerware 2-hotplate stove and an USB fan.. had returned the USB fan to the store as i didn't pay attention to it's size and the @game stores-Soweto made me to wait for more than 2 hours only for them to tell me that they are offline. Sent me home and promised to call me ,they never did. Had to call and even doing that the person I spoke to, she was very nonchalant,telling me she was off when I came.
Fast forward to now, the two plate stove has been making the main switch to trip and only realized that the electric only tripped when the stove was on, to a point of damaging the socket. I can't not be encurring expenses of me going to the store (spending R100 return taking it for repairs and another R100 collecting it). What a disgraceful service i have experienced.
They finally collected late January and till date I haven't received my refund, apparently the head office is the one that doesn't want or haven't processed the refund..mind you I have to get another stove and seems like they don't care.
