ZvdW
Zirkea van der Westhuizen

1 reviews | Active since Jul 2015

07 Jan 2016, 15:16

Game Stores Debiting me almost 5 years for a TV

I purchased a TV from Game stores November 2011 with my Game card for R5313.00. This was my only purchase on my card. I phoned game after they were still debiting me after 24 months. They advised me that it was a 36 months purchase. I thought i my have misunderstood the agreement. I phoned the December 2015 and asked them why are the still debiting me R57.00 a month. They said that there was still an amount outstanding of R709.09. The debit is as follows

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Replies (1)
Game
Game's reply07 Jan 2016, 15:30
Official
Hello Zirkeavdw,

We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.

We forwarded the matter to RCS who is dealing with our credit matters and they will contact you to discuss this matter. You can also contact them on ***or ***.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73