Game stores Clearwaters Mall Poor Poor Service

<p>We went into the Game Stores in Clearwaters Mall, at 10h40, stood in the queue to exchange a product. 30 minutes later, we were still waiting for the customer services manager. When approaching the help desk, to ask to speak to the manager on duty, I was told the the assistant on duty has been paging him and the Customer Service Manager, for the past 10 minutes. Justice Nkosi, finally came 5 minutes later, and when I explained, my frustrations, all he could say was the old " I apologise" phrase, but still nothing was done by him or the Service Manager. When I stormed out of the store, there were 15 other people behind me waiting to exchange or return. I too tried calling the Game Customer Toll line ********** 32273 Even worse!!! </p>