Game Stores Carnival Mall

I refer my complaint to Game Store Carnival Mall.

I bought a laptop in July this year, I never used this laptop a lot, but the laptop ran so slow more especially when is connected to the internet. Since I am a developer this machine was not working for me. With the intentions to get a faster laptop my initiative was to return the current laptop to the store.

On purchase no body explained the difference and no one bothered to even ask what am I gonna use the laptop for.

At the store, one of the attendant claimed that there was a7 days returning policy and I was too late, therefore they can't take the laptop back, I asked the attendant to provide these polices that were not given to me when I purchase the laptop but failed to do so. Attendant constantly explains nonsense and ended up calling the manager, the manager was not much of a help he told me they are not Technicians which I find it very unprofessional for the manager say something like that, he clearly doesn't have people s****s, I constantly stated that there was no problem with the laptop, the reason I am returning it is because it doesn't suit my needs, so I want to buy or upgrade into a bigger/faster laptop instead.

Now I am stuck with this piece of **** laptop...

Someone is gotta to something about this. I have rights as a consumer and clearly nothing was done to satisfaction and the people in that store make up **** to run away from their responsibilities. They drove me around and the store mowing that they will not take the laptop. With this kind of service from game? Believe me when I say you will never see me there and I will refer no ****.