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Shaneen N
1 reviews | Active since Sept 2020
11 Nov 2020, 13:03
Game Stores bad service
Bad service and communication. We pre ordered a product on the 2nd of October. Game promised that delivery for this product will be prioritized on the 10th of November. I never received my parcel. After a few phone calls and promises that they will phone back and never phoned back, we phoned the manager that informed us we will only receive the parcel now in 7 - 10 working days from the 10th of November. That is unacceptable. Just want to warn everyone out there not to trust Game stores with pre order deliveries.
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Replies (3)SN
Shaneen N's updateReviewer Update
11 Nov 2020, 15:32Thank you. It is my Son's birthday present and we told him he is getting a big surprise and now we have nothing to give him on his birthday. His birthday is tomorrow
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Shaneen N's update11 Nov 2020, 15:32
Reviewer Update
Thank you. It is my Son's birthday present and we told him he is getting a big surprise and now we have nothing to give him on his birthday. His birthday is tomorrow
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Shaneen N's updateReviewer Update
13 Nov 2020, 09:35Still no answer from Game as what is going on with my xbox and when I will receive it. It is now 3 days later and Tammy said she will find out what the problem on the 10th qnd I am still waiting to hear what the problem is and when I will receive my prioritized parcel. I need answers please. Everyone promises to phone back and nothing happens.
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Shaneen N's update13 Nov 2020, 09:35
Reviewer Update
Still no answer from Game as what is going on with my xbox and when I will receive it. It is now 3 days later and Tammy said she will find out what the problem on the 10th qnd I am still waiting to hear what the problem is and when I will receive my prioritized parcel. I need answers please. Everyone promises to phone back and nothing happens.
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Shaneen N's updateReviewer Update
20 Nov 2020, 11:34STILL NO XBOX IT IS NOW 9 WORKING DAYS AND I HAVEN'T HEARD ANYTHING FROM GAME. THEY ARE A BUNCH OF ***** AND HAVE RUDE STAFF THAT CAN'T GIVE ANY ANSWERS OF WHEN WE WILL RECEIVE OUR PARCELS.
SN
Shaneen N's update20 Nov 2020, 11:34
Reviewer Update
STILL NO XBOX IT IS NOW 9 WORKING DAYS AND I HAVEN'T HEARD ANYTHING FROM GAME. THEY ARE A BUNCH OF ***** AND HAVE RUDE STAFF THAT CAN'T GIVE ANY ANSWERS OF WHEN WE WILL RECEIVE OUR PARCELS.