Game Stores - Bad Management

After having to wait for 15 minutes to be served by someone from Game, I had to wait another 20 minutes only to be informed that the item I was interested in (a gas hob - costing more than R3K) is not in stock. I lost a half an hour while it would have been possible for Game to place a notice on their items on display that the particular item is not in stock. Then I could have moved on without any waste of time. Game's performance is bad and it displays a lack of stock control.