cS
christine S
1 reviews | Active since Sept 2012
29 Jun 2019, 11:30
Game Stores are the biggest *****
I am seriously upset with the service received from Game. Please cancel or close my account immediately. I received an email yesterday with a waybill number to say that my parcel was dispatched and with the couriers. Upon phoning the courier the company they do not have the waybill on their system, why the lies on email?
I know it clearly states 3- 5 days but the below email you are lying to the customer.
This is not the first time that I experienced lies from Game
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
30 Jun 2019, 10:06Good day Christine,
Apologies for the inconvenience.
Please send your name, contact number, order number and account number to *** and cc *** so that we can resolve this.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Apologies for the inconvenience.
Please send your name, contact number, order number and account number to *** and cc *** so that we can resolve this.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply30 Jun 2019, 10:06
Official
Good day Christine,
Apologies for the inconvenience.
Please send your name, contact number, order number and account number to *** and cc *** so that we can resolve this.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Apologies for the inconvenience.
Please send your name, contact number, order number and account number to *** and cc *** so that we can resolve this.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's replyOfficial
30 Jun 2019, 10:09 Good day Christine,
Apologies for the inconvenience.
Please send your name, contact number, order number and account number to *** and cc *** so that we can resolve this.
Also note that the notification that the item has been dispatched means it has been dispatched from the store to the courier who will deliver your item within the 3 to 5 working days.
You can also request your waybill number from our websupport team.
I look forward to your response
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Apologies for the inconvenience.
Please send your name, contact number, order number and account number to *** and cc *** so that we can resolve this.
Also note that the notification that the item has been dispatched means it has been dispatched from the store to the courier who will deliver your item within the 3 to 5 working days.
You can also request your waybill number from our websupport team.
I look forward to your response
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply30 Jun 2019, 10:09
Official
Good day Christine,
Apologies for the inconvenience.
Please send your name, contact number, order number and account number to *** and cc *** so that we can resolve this.
Also note that the notification that the item has been dispatched means it has been dispatched from the store to the courier who will deliver your item within the 3 to 5 working days.
You can also request your waybill number from our websupport team.
I look forward to your response
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Apologies for the inconvenience.
Please send your name, contact number, order number and account number to *** and cc *** so that we can resolve this.
Also note that the notification that the item has been dispatched means it has been dispatched from the store to the courier who will deliver your item within the 3 to 5 working days.
You can also request your waybill number from our websupport team.
I look forward to your response
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za