NW
Natascha W
1 reviews | Active since Jun 2020
28 Jun 2020, 13:29
Game stores are horrible!
I have been struggling for almost 2 weeks for Game to confirm my order and payment. I have phoned and emailed and FB messaged and whatsapp messaged, but nothing! I have paid for the stuff I ordered - money has gone off my account but they claim to not have received my payment even after I sent proof of payment! Then I get told by customer service not to waste THEIR time. I am furious! This is R3000 .. not pocket change. My money is gone and I have nothing to show for it! Worst service ever! And this after I have been a loyal member for many years... spending thousands! Absolute disgrace!
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Replies (2)NW
Natascha W's updateReviewer Update
30 Jun 2020, 15:09So I got a phone call once again telling me that I have not paid, when I have sent proof of payment more than once. Now we wait again! My debit order is going off my account and still nothing to show for it. So I wonder if Game will be giving some kind of compensation to make up for this complete disregard and disrespect that they show their customers?
NW
Natascha W's update30 Jun 2020, 15:09
Reviewer Update
So I got a phone call once again telling me that I have not paid, when I have sent proof of payment more than once. Now we wait again! My debit order is going off my account and still nothing to show for it. So I wonder if Game will be giving some kind of compensation to make up for this complete disregard and disrespect that they show their customers?
NW
Natascha W's updateReviewer Update
08 Jul 2020, 18:42And still waiting for some kind of response! This is ridiculous! I ordered the birthday presents a month early to make sure I get it on time and now nothing??? I don't have the money to just throw away! Will someone please sort this out???
NW
Natascha W's update08 Jul 2020, 18:42
Reviewer Update
And still waiting for some kind of response! This is ridiculous! I ordered the birthday presents a month early to make sure I get it on time and now nothing??? I don't have the money to just throw away! Will someone please sort this out???