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Amber M

1 reviews | Active since Apr 2018

05 Apr 2018, 16:45

GAME stores are headless chickens

Where to start, well firstly Game stores need to train staff cause they are clueless, i wanted to pay my moms installment on her behalf as my dad passed away on tuesday, so i called and was told if i have her ID number i would be able to pay it. However every staff member has a different answer for me and got passed around to several people, i can't get her account number due to the circumstances and want tobpay this immediately. Can someone assist with this sensitive matter, i should imagine it's in Games best interest as they will be getting their money as apposed to not getting paid at all.

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Replies (2)
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Amber M's update05 Apr 2018, 16:58
Reviewer Update
No point talking to rcs either, they are just as useless.
AM
Amber M's update05 Apr 2018, 17:10
Reviewer Update
I spoke to someone from rcs and was told i must have the account number, i dont see why this is necessary? Do they not want their money? And if that is their policy they should make sure that game staff is fami**** with it. My mother is going through a lot right now and game keeps on hounding her for their money so i tried to do something about it to ease her stress. Rcs and game are both absolutely useless