OV
ODETTE V

1 reviews | Active since Oct 2011

26 Mar 2018, 16:22

GAME STORES ARE ******!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ACCOUNT PAID UP AND I REQUESTED A MINI STATEMENT WHICH CONFIRMED THAT THE ACCOUNT BALANCE WAS ZERO .THIS WAS ON THE 23 MARCH. A DAY LATER , OUT OF NOWHERE , A BALANCE POPS UP OF R14,50 . NOW CAN ANYBODY EXPLAIN TO ME HOW THIS IS POSSIBLE AFTER THE ACCOUNT WAS PAID UP AND NOT USED AFTER THAT ?

0
Replies (1)
Game
Game's reply26 Mar 2018, 16:32
Official

We acknowledge receipt of your complaint with reference ***7 and apologise for your inconvenience in this matter.

We referred the matter to RCS, the Credit Provider, who will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,