SQ
Sipokazi Q

1 reviews | Active since Dec 2013

25 May 2018, 11:46

Game stores account not closed

I paid Game Stores in full sometime in Jan/Feb. In March I received an sms saying I must pay R128 and I paid R150 settlement amount. Now in May I received an sms saying I must pay R151.69 my question to the consultant was, what am I paying for because my account is on zero balance, he couldn't answer me. I feel like Game is milking me dry I have been trying to close this account with no success, can someone please help me

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Replies (1)
Game
Game's reply25 May 2018, 14:36
Official

We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.

We referred the matter to RCS, the Credit Provider, who will contact you to discuss this matter. You may also contact them directly on ***or ***

Regards.

Group Customer Service Advisor

***

Tel: ***73