NM
Nozimbali M
1 reviews | Active since Aug 2024
14 Aug 2024, 17:58
Game store terrible service
Purchased a fridge at game to be delivered the next day (as per their confirmation) called the entire week (mind you the fridge is an emergency) , no help on their side I’ve since been waiting for the fridge to be delivered 10 days later it still hasn’t arrived . I literally call these people at least 5 times a day and It still hasn’t been delivered to me yet .
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Replies (2)NM
Nozimbali M's updateReviewer Update
15 Aug 2024, 18:46This is now two weeks ….today I was promised the fridge would arrive . I’m done at this point and will be asking for a refund . The service has definitely been pathetic. Let alone the food I’ve had to throw away because it’s gone bad.
NM
Nozimbali M's update15 Aug 2024, 18:46
Reviewer Update
This is now two weeks ….today I was promised the fridge would arrive . I’m done at this point and will be asking for a refund . The service has definitely been pathetic. Let alone the food I’ve had to throw away because it’s gone bad.
Game's replyOfficial
16 Aug 2024, 08:53Hi Nozimbali, thanks for getting back to us. Once again, we sincerely apologize for the late delivery and for the inconvenience this has caused you. When looking at your query, you confirmed your parcel has been delivered, is that the case?
Game's reply16 Aug 2024, 08:53
Official
Hi Nozimbali, thanks for getting back to us. Once again, we sincerely apologize for the late delivery and for the inconvenience this has caused you. When looking at your query, you confirmed your parcel has been delivered, is that the case?