1 reviews | Active since May 2016

09 May 2016, 06:23

Game Store Queenstown Terrible service, untidy store

<p>On the 8th of May 2016 I went to the Game store in Queenstown. The staff were all standing around in bundles and chatting, whilst the store was in a mess and untidy. When I asked for DSTV decoder I was informed that they have none on the floor. Generally goods in baskets were not priced. At the cashier there was chaos. There were two cashiers open and both cashiers were struggling with prices. When eventualy I was assisted at cashier I asked her what the price for the electric blankets were, I was told that she does not know. &nbsp;I asked for the manager and was informed by Makasonke that he was not at the store. &nbsp;Staff were not wearing name tags, I had to ask for names.</p> <p>&nbsp;</p> <p>Is this what Game calls service???? &nbsp;Good luck to Game if this is the general attitude, I have complained about this store in the past but nothing is done. &nbsp;</p> <p>&nbsp;</p> <p>Do not bother phoning me, talther fix the problem before you all loose your work.</p>

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Replies (1)
Game
Game's reply09 May 2016, 07:32
Official

We acknowledge receipt of your complaint and apologize for the poor service rendered to you.  There is no excuse for poor service and it will not be tolerated.

I refer you to an email sent to you requesting more information.  On receipt thereof Store Management will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel:  ***73