RV
Roy V

1 reviews | Active since Jul 2024

10 Jul 2024, 13:22

GAME STORE POOR CUSTOMER SERVICE

I brought a product to have it booked in. Stood for an hour at the book-in counter. Staff inefficient and unhelpful. They just seem to wonder aimlessly without checking if customers need support. I came in at 12.01 and it's now 13.10 with no support and attitude of staff

0
Replies (1)
Game
Game's reply11 Jul 2024, 11:42
Official
Hi Roy, thank you for taking my call and providing additional feedback. I'm really sorry for the wait you had in store and that you weren't assisted proficiently with booking the repair. Rest assured, I've escalated your query to our complaints team and you will be contacted. 

Best regards,