Game store online poor service

If there was an option for zero star rating I would. I purchased a JBL soundbar from Game’s online store during a special sale, which offered a significant discount. I had been eagerly waiting for it to be delivered. However, after tracking it for three days, I noticed it still hadn’t been handed over to a courier. I called them for an update, and they assured me it would be shipped soon. Later that same day, I received an email saying the item was out of stock. This left me baffled, how could they show it as available online when I placed the order, only to later claim it wasn’t?

To make matters worse, when I requested a refund, they started citing their lengthy refund policy, which takes several days to process. This means I not only missed out on the soundbar but also on other deals while waiting for my money back.

I’m extremely disappointed with Game’s service and will avoid making any online purchases from them in the future. If you find something on sale at Game and have the option to buy it elsewhere, do yourself a favor and choose the alternative. Their online service is a letdown.