EM
Edmond M
1 reviews | Active since Nov 2015
31 May 2019, 12:00
Game store Lebowakgomo are very poor when it comes to attending queries and making follow up regarding complaints concerning their baby food products
Game store Lebowakgomo are very poor when it comes to attending queries and making follow up regarding complaints concerning their baby food products I went there to lodge a complaint about their baby cereal has worms inside and that my child reacted from it, they told me to bring medical certificate of which I did some months back but no feedback from Game Lebowakgomo whatsoever. I mean why did the need the medical certificate if they intend on doing nothing about it Thanks
Helpful (0)
Replies (4)0
Replies (4)
Game's replyOfficial
31 May 2019, 15:50Hi Edmond,
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted with feedback.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted with feedback.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Game's reply31 May 2019, 15:50
Official
Hi Edmond,
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted with feedback.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted with feedback.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
EM
Edmond M's updateReviewer Update
12 Jun 2019, 12:16Dear Mlindeli
Kindly note that we are approahing the 2 week without any feedback from the above mentioned matter. Was this matter escalated to the relevant department though?
Awaiting your response
Regards
Kindly note that we are approahing the 2 week without any feedback from the above mentioned matter. Was this matter escalated to the relevant department though?
Awaiting your response
Regards
EM
Edmond M's update12 Jun 2019, 12:16
Reviewer Update
Dear Mlindeli
Kindly note that we are approahing the 2 week without any feedback from the above mentioned matter. Was this matter escalated to the relevant department though?
Awaiting your response
Regards
Kindly note that we are approahing the 2 week without any feedback from the above mentioned matter. Was this matter escalated to the relevant department though?
Awaiting your response
Regards
Game's replyOfficial
18 Jun 2019, 11:45Hi Edmond,
I'm sorry that this matter is taking this long.
The matter was escalated to the relevant department.
We have been trying to contact you without getting through. Please advise the convenient time to contact you.
Regards
Mlindeli
I'm sorry that this matter is taking this long.
The matter was escalated to the relevant department.
We have been trying to contact you without getting through. Please advise the convenient time to contact you.
Regards
Mlindeli
Game's reply18 Jun 2019, 11:45
Official
Hi Edmond,
I'm sorry that this matter is taking this long.
The matter was escalated to the relevant department.
We have been trying to contact you without getting through. Please advise the convenient time to contact you.
Regards
Mlindeli
I'm sorry that this matter is taking this long.
The matter was escalated to the relevant department.
We have been trying to contact you without getting through. Please advise the convenient time to contact you.
Regards
Mlindeli
EM
Edmond M's updateReviewer Update
19 Aug 2019, 14:43Dear Mlindeli Ngcana
May i kindly request that you follow up with Game Lebowakgomo regarding this issue as they are taking decades to lay this matter to rest. I mean its been over 61 days
Thank you
EM
Edmond M's update19 Aug 2019, 14:43
Reviewer Update
Dear Mlindeli Ngcana
May i kindly request that you follow up with Game Lebowakgomo regarding this issue as they are taking decades to lay this matter to rest. I mean its been over 61 days
Thank you