Game store JVC TV

On the 16th of Jan 19. We purchased a 65 inch JVC TV from Game. The sales person put on the TV at the store. He struggled to get it on. It finally came on. The box was opened in front of us. We get home it was not working. We took it back the next morning to Game Clearwater. IT was anything but pleasant trying to explain and I got told by one of the managers ( I think his name is Ricky) that I should take it back to the Game store that I bought it from ie Cradlestone. Today the TV is looping between the start up page and the picture. This TV is not even a month old .We have to get it back to Game for them to check the issue. This is such an inconvenience for me as the customer. What junk is this. I'm almost certain that when I take it back to Game. I will be told that I need to wait for them to send it to JVC for an assessment. Which is completely unacceptable.