Game Store I'langa Mall - SERVICE MY ASS

On Saturday 16 January 2021, I took my convection oven to Game I'langa Mall (Nelspruit) to request for someone to look at the cable that exploded / popped while I was using it.

First thing is, it was a gift (which means no slip).

I was then told to give all the necessary details in order for them to request the slip from the supplier and then advise as to what will the happen with the oven / cable.

My contact number, name, date of purchase as well as the card details was given for them to get the job done.

Originally the lady that helped us (very politely and professionally) gave it over to another person as she was heading on leave.

To date I haven't had any feedback from the store and every time I phone, the call gets dropped, cannot transfer to the correct department or the relevant person will call me back.

COULD SOMEONE PLEASE GET BACK TO ME ASAP!!!