sM
silindile M

1 reviews | Active since Jul 2018

13 Jul 2018, 14:45

GAME STORE GATEWAY -Poor service

I bought a washing machine on the 8th May 2018 (paid in full together with the delivery fees)... the store did not have stock so they promised to deliver the machine after 2 weeks __Mind you no one bothered to contact me during the waiting period ..I went back to the store 3 weeks after and was told that they still don't have stock so they are expecting a new module on the 9th June..so they will give me a call on the 9th June and will than deliver the machine on the 10th..Today is the 13th July. .(I am still awaiting a call from Game store) so it's been 3 months.I dont even know where to begin to explain how frustrated I am. Here's my details if anyone feels the need to contact me + ********** 4413..I might pop by game this evening to collect my money R4029.00..I don't think I will ever recommend any of my friends and family to purchase any item at Game shop Gateway..

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sM
silindile M's update15 Jul 2018, 06:09
Reviewer Update
Hey. Unfortunately all is not in order ..I was again promised that deliver will be done yesterday 14 July. I cancelled all my plans for Saturday and waited for deliver which didn't happen.. I don't know if Game thought I was gonna call them and check if they still coming or not..I am tired of running after them..I have come up with a decision of invloving my lawyers now . I don't know if maybe I am being treated like this because I'm too lenient with you guys. This is not unacceptable..I am not taking any apologies from any of the Management. This is really dissappointing for such a Big store. Worse it's situated in a very well known Shopping centre.. :( I mean really now