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Tsekiso M
1 reviews | Active since Dec 2023
20 Dec 2023, 18:38
GAME STORE FESTIVE TRAUMA!!! 😡😡😡😡
I ordered a fridge and surge plug on the 15th Dec 2023. Plug was delivered the next day however, i did not receive my fridge with ZERO explanation. Called them, only to find out it was logged to a wrong store and it seems no one is able to resolve the error. PLEASE REFUND MY MONEY for order ***. It’s holidays and i am without a fridge and none of your team is willing to help.I’ve even called called for a refund to be logged but the order is still active. PATHETIC!!!!
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Replies (3)
Game's replyOfficial
21 Dec 2023, 08:35Hi Tsekiso, thanks for coming back to us. Your query from yesterday was escalated and the agent dealing with it, will be in touch with you as soon as there's feedback.
Game's reply21 Dec 2023, 08:35
Official
Hi Tsekiso, thanks for coming back to us. Your query from yesterday was escalated and the agent dealing with it, will be in touch with you as soon as there's feedback.
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Tsekiso M's updateReviewer Update
24 Dec 2023, 06:49No feedback yet? No one has made contact.
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Tsekiso M's update24 Dec 2023, 06:49
Reviewer Update
No feedback yet? No one has made contact.
Game's replyOfficial
24 Dec 2023, 09:19Hi Tsekiso, I'm sorry, you haven't been contacted. Your query was escalated to our complaints department and there is an agent handling it.
Game's reply24 Dec 2023, 09:19
Official
Hi Tsekiso, I'm sorry, you haven't been contacted. Your query was escalated to our complaints department and there is an agent handling it.