Game store Eastgate

Game store has to be the most frustrating store to deal with. Told me delivery will be on Thursday, I arranged to have someone at home the whole day but nothing, today I call to arrange collecting myself since I can't wait indefinitely I'm told it left the warehouse yesterday but they can't give me the details of the driver and I have to wait until God knows when because they can't tell me when the delivery from a warehouse 20km from my home that was dispatched over 24 hours ago will arrive. This is the second time I have to deal with Game stores and its pathetic delivery system. So infuriating because nobody even cares