mB
masana B
1 reviews | Active since Apr 2024
04 Apr 2024, 04:56
Game store doesn't repair phone still under warranty
I bought I phone from Game store in Mamelodi,used it for a year and had problems,when I take it back to game for repairs they couldn't help me it's been 3 months paying for a broken phone(vodacom contract),when I take it to vodacom they say they didn't supply the phone they couldn't help me also.
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Game's replyOfficial
04 Apr 2024, 09:49Hi Masana, thank you for getting in touch. I'm sorry your phone is faulty and you were advised that it cannot be repaired. I've escalated your query to our complaints team so that we can get clarity on why your request was declined.
Game's reply04 Apr 2024, 09:49
Official
Hi Masana, thank you for getting in touch. I'm sorry your phone is faulty and you were advised that it cannot be repaired. I've escalated your query to our complaints team so that we can get clarity on why your request was declined.