SM
Sane M

1 reviews | Active since Dec 2016

05 Dec 2016, 10:30

Game store (Cresta) poor service

<p>I bought a KIC fridge from game store in Cresta last year, this year it started giving me problems, the bottom part of the fridge stopped working, contacted the store and the sent someone to come and fix it and so they did, 3 days later it stopped working again then they sent someone to come and fix it again. Last month it stopped working again, contacted the store and they came to fix it, now it has stopped working again. This will be the fourth time they are sending someone to come fix the same problem and the most annoying part is that they take about 3 days to come and fix it, meanwhile the food is gettin spoilt.</p>

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Replies (1)
Game
Game's reply05 Dec 2016, 11:51
Official

We acknowledge receipt of your complaint and apologise for your inconvenience with this item.

Senior Management will investigate this matter and will contact you to discuss.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,