NB
Nafeesa B
1 reviews | Active since Feb 2020
26 May 2024, 13:14
Game Store Cresta: Pathetic service
Pathetic client services. Waited over an hour for a Sumsung consultant at the Game store Cresta to assess and process a product fault.
waste of time.
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Game's replyOfficial
30 May 2024, 10:21Hi Nafeesa, thank you for getting in touch. I'm sorry for the time it took for the consultant to do the fault finding and understand your frustration. Regrettably, if an item is faulty within the manufacturer's warranty, it will need to be assessed before further action can be taken. I've escalated your query and you will be reverted to.
Game's reply30 May 2024, 10:21
Official
Hi Nafeesa, thank you for getting in touch. I'm sorry for the time it took for the consultant to do the fault finding and understand your frustration. Regrettably, if an item is faulty within the manufacturer's warranty, it will need to be assessed before further action can be taken. I've escalated your query and you will be reverted to.