GAME STORE CARNIVAL

I bought a fridge at Game Carnival this past Tuesday and the salesperson Asande who reassured me that I will get my delivery on Friday (yesterday) and I still await. I called the store 4 times today to get hold of Asande and I eventually spoke to him. He told me that he will follow up and get back to me after which I had to wait for 40min for his call. when he called he told me that the driver said he came to my house and I was not there which is not correct. I was home the entire day, I received no call not even an sms. he apologized for the inconvenience and told me that the fridge will be delivered on Monday and further offered to have his manager Nthateng to speak to me but all she did was repeat what Asande had already said which was an apology and a Monday delivery.

I'm extremely disappointed with how this was handled as I was excited about my fridge and the lack of communication is really uncalled for