IV
Ian V
1 reviews | Active since Sept 2016
09 Jul 2019, 07:20
Game Store Card
So I have this game store card since I think from 2011, never missed a payment and last month I have settle this account in full. Now they send me an e-mail I have to pay again as more fees/interest gone off from my account. If one settles an account you cant put more fees or interest on their account. And all of this nonsense is just because I want to close the account for reasons of poor customer service and insane high interests rates. Now game wants to nail me by adding additional interest and fees to my account after I have settle this account in full.
Helpful (0)
Replies (4)0
Replies (4)
Game's replyOfficial
09 Jul 2019, 11:01 Hi Ian,
I'm sorry for the service you received and the inconvenience caused.
I understand you have requested to close your account. Rest assured I will be looking into the matter.
Kindly email your contact details to *** and cc ***, *** and ***.
look forward to hearing from you.
Kind RegardsMlindeli Ngcana Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (0 ********** 2273)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm sorry for the service you received and the inconvenience caused.
I understand you have requested to close your account. Rest assured I will be looking into the matter.
Kindly email your contact details to *** and cc ***, *** and ***.
look forward to hearing from you.
Kind RegardsMlindeli Ngcana Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (0 ********** 2273)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Best regards,
Game's reply09 Jul 2019, 11:01
Official
Hi Ian,
I'm sorry for the service you received and the inconvenience caused.
I understand you have requested to close your account. Rest assured I will be looking into the matter.
Kindly email your contact details to *** and cc ***, *** and ***.
look forward to hearing from you.
Kind RegardsMlindeli Ngcana Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (0 ********** 2273)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm sorry for the service you received and the inconvenience caused.
I understand you have requested to close your account. Rest assured I will be looking into the matter.
Kindly email your contact details to *** and cc ***, *** and ***.
look forward to hearing from you.
Kind RegardsMlindeli Ngcana Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (0 ********** 2273)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Best regards,
Game's replyOfficial
09 Jul 2019, 11:01 Hi Ian,
I'm sorry for the service you received and the inconvenience caused.
I understand you have requested to close your account. Rest assured I will be looking into the matter.
Kindly email your contact details to *** and cc ***, *** and ***.
look forward to hearing from you.
Kind RegardsMlindeli Ngcana Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (0 ********** 2273)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm sorry for the service you received and the inconvenience caused.
I understand you have requested to close your account. Rest assured I will be looking into the matter.
Kindly email your contact details to *** and cc ***, *** and ***.
look forward to hearing from you.
Kind RegardsMlindeli Ngcana Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (0 ********** 2273)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Best regards,
Game's reply09 Jul 2019, 11:01
Official
Hi Ian,
I'm sorry for the service you received and the inconvenience caused.
I understand you have requested to close your account. Rest assured I will be looking into the matter.
Kindly email your contact details to *** and cc ***, *** and ***.
look forward to hearing from you.
Kind RegardsMlindeli Ngcana Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (0 ********** 2273)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm sorry for the service you received and the inconvenience caused.
I understand you have requested to close your account. Rest assured I will be looking into the matter.
Kindly email your contact details to *** and cc ***, *** and ***.
look forward to hearing from you.
Kind RegardsMlindeli Ngcana Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (0 ********** 2273)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Best regards,
IV
Ian V's updateReviewer Update
09 Jul 2019, 11:22Contact details have been e-mailed as requested. Please note I want this account closed, all other fees and interest that were added on this account after I have settled it will be reversed. I'm not going to pay for this.
IV
Ian V's update09 Jul 2019, 11:22
Reviewer Update
Contact details have been e-mailed as requested. Please note I want this account closed, all other fees and interest that were added on this account after I have settled it will be reversed. I'm not going to pay for this.
IV
Ian V's updateReviewer Update
11 Jul 2019, 14:35And still no feedback.
IV
Ian V's update11 Jul 2019, 14:35
Reviewer Update
And still no feedback.