GAME STORE

After a layby purchase of a ASUS laptop on the 15th of May 2020 at Game Cresta l went to collect after the 1st of June was told the laptop was not in stock the third time one manage asked if l could go and collect in Rosebank and l refused because it was not convenient for me so instead l asked if they could collect it from Rosebank and give me a call. l was expecting to collect between 15th & 16th June. I finally got a call on the the 18th of June at 15h38 to collect.

By 16h00 l had arrived at Game Cresta the salesman had to clear the laptop before l could leave l waited patiently for about 45mins if not more only to be disappointed by the way Mitchell handled the situation she was unapologetic & unpleasant she told me that the purchase was not recognized in the system and it shows nothing of the transaction .She carried on to take her personal item as l was still waiting for a way forward left there so disappointed, holding my receipt of purchase that seems not valid.