1 reviews | Active since Apr 2021
Game store
Went to purchase a fridge on Tuesday 6th April as the promotion was ending that day after like 10/15 minutes the assistant comes to help us (excellent service BTW) still think they should have more people on shift cause everyone had to wait till after the sales assistant was done with a customer and it takes a while Anyway we were told the fridge will be delivered Thursday 8th April so we have to be home cause the driver will phone before delivery we waited all day and no fridge,evening we went alllll the way back to the store and the same sales assistant who assisted us the Tuesday said he will check and phone on Friday which he didn't, Friday came still no fridge my husband then calls the store late afternoon and they explain that there was an error but they are sorting it out but delivery will take place Saturday (no one called to let us know anything only finding this out when we called) Then Saturday comes no delivery waiting all morning cause we can't leave cause they can rock up anytime we phone them at like pass 12 the afternoon cause i need to leave i have things to do, the guy says he will find out what's happening phone me back in 10 minutes (hour passed still no phone call) we phone game again all they say they still trying to get hold of the driver.... So we wait & wait & wait like after 3 the driver calls to say he will be there soon he arrives just before 5 like the day is over what shops do I go to now on a Saturday? Very disappointed because all they couldve done was keep me as the customer up to date as to what is happening without me having to call after them everytime puts me off from wanting to purchase from them in the future if this is what happens
