JS
Johan S

1 reviews | Active since Oct 2023

29 Nov 2023, 07:46

Game store

I had a good experience at the local Game store in Lichtenburg last Friday and on the following Monday. Me and my wife bought a few things at the store, among other things a steam iron and a LED flood light. I bought a wrong flood light and the iron wasn't working, so I had to take it back on Monday. I wasn't looking forward to this, but was surprised by the way everything was handled. Within no time I was refunded for the iron because there was no more irons of this spesific product in stock, while I swopped the flood light for the right one and was helped by a very helpful and friendly sales person. Very nice experience!

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Replies (1)
Game
Game's reply29 Nov 2023, 10:23
Official
Wow!! Thank you for the awesome feedback. It's lovely seeing our stores are getting the service experience down pat. I'll be sure to share your compliment with the management team. 👏✨