1 reviews | Active since Feb 2017

09 Feb 2017, 22:06

Game store

<p>I did my grocery shopping at game in gateway just to try them out..I must say I am highly dissapointed in their food products.. I had to return their maise meal as it had insects inside and now this morning as I was doing breakfast discovered their eggs are rotten. For a big store like that ...it's very sad.</p>

0
Replies (2)
Game
Game's reply10 Feb 2017, 09:11
Official

We acknowledge receipt of your complaint with reference ***4.

We are sorry to hear of your disappointment with the eggs you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation. One of our representatives will be in contact with you shortly.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply13 Feb 2017, 15:34
Official

We will do the following for you:

Refund Double the value of the maize.
Refund Double the value of the eggs.
R 150 inconvenience voucher in compensation of costs.

Group Customer Service Advisor

***

Tel: ***73

Best regards,