Game Store

Saturday 6 July 2019, bought a 55' Samsung TV @ Game Bel Air around 12:30 (I bought the TV for the Bafana vs Egypt game @21:00). Game store is 450m from house, offload the TV and only tried to connect the TV @19:00 preparing to watch the Afcon game, setup white background screen came on (instruction to download the app for set-up), then screen turned a black background. Only to my surprise the TV had a screen crack on the bottom left corner. I back the TV to the box, went to game the next day. Spoke to the Sales Assistant who call his Supervisor Lucky, who came with a blaming stunt and said Game is not liable once an item leaves their store main door. I then asked to speak to a Store manager(was not available). I came back Monday, 8 July, spoke with store manage Cynthia and she told me to write a statement. She promised to response Wednesday, today ( nothing yet). The unfair customer treatment and inconsistency with customers. I have no doubt in me that should this have been of other race, this matter could have be resolved.