Game - Still waiting for a technician.

<p>I bought a Defy chest freezer for Game Menlyn on 29 April 2017. On the 4 May 2017 the freezer just stopped working. I called Game Customer Care number and a call was logged on 8 May 2017. They promised that a technician will come out and repair or replace the freezer. A week after that I called Game Menlyn and spoke to Charity and still no assistance. Still no technician. A week after that I called Game Menlyn again and spoke to Pfophi. He promised me that he contacted Defy and that they will call me to make an appointment on Saturday 27 May 2017. Today 29 May 2017 I called again and spoke to Thabiso but he also gave me no assistance. Game Menlyn is just useless when it comes to customer service. I have a business that I am running and I needed the freezer to be in working condition. This is really unacceptable that I must wait for almost a month for assistance. I would really just like a refund so I can do business else where.</p>