CM
Charity M

1 reviews | Active since Mar 2018

08 Jun 2018, 16:33

Game still not closing my account #Fadeup

I requested game to close my account on 10/05/2018 even now the account is not closed.Iv been calling their call center everyday only to be put on hold all the time.Its easy for them to open accounts but they take forever to close them even if the account is paid up. Irregardless of me paying off the account including interest that was billed in advance they still billed me R33.Game please close my account ,should i have known i wouldnt have had opened an account with you guys , your service is a nightmare.

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Replies (1)
Game
Game's reply09 Jun 2018, 09:40
Official

Good day,

We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.

This matter was referred to the RCS Head Office, who manages the Game Accounts Department, for further investigation and assistance.

RCS can also be contacted directly on ***or ***

Regards

Game Customer Service

***

***73

/h