LM
Llewellyn M
1 reviews | Active since Dec 2020
19 Jan 2021, 10:32
GAME *****s your money!
I placed an online order on 27th November, It was not delivered. Game cancelled the order and sent me confirmation. I have bee on the phone with them daily now, MY MONEY STILL HAS NOT BEEN RETURNED TO ME> I was told that the money was paid into my account on the 13th and that it would take 3 to 5 days to clear. I have just contacted my bank and they say that no uncleared funds were paid in on the 13th from Game. I WANT MY MONEY WITHIN 24 HOURS or I am laying a ******** charge with the SAPS of THEFT. Every time you call the Game call center you are told a story and nothing happens. ENOUGH IS ENOUGH!!!!!
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Replies (3)LM
Llewellyn M's updateReviewer Update
19 Jan 2021, 16:14This is all I have been hearing from Game's reps. Promises to get back to me and then they never do. If they do, whatever they tell me is a blatant lie. What makes me more the hell in is the fact that I caught you guys out! I was told everyday now since the 13th that you have paid my money into my account. My Bank has confirmed that no money has been paid in as your team stipulated and they have also now opened an investigation of theft and ***** into Game Online. I hope that you are going to sort this matter out ASAP-for your sakes. As stated, I demand the refund of my money paid into my account within 24 hours. I am not accepting any more excuses or lies from Game Online. You have my email address on file or rather to be safe, it is *** I want confirmation of proof of payment into my account ASAP or I will be adding a case of theft and ***** at the SAPS to augment the investigation by my Bank
LM
Llewellyn M's update19 Jan 2021, 16:14
Reviewer Update
This is all I have been hearing from Game's reps. Promises to get back to me and then they never do. If they do, whatever they tell me is a blatant lie. What makes me more the hell in is the fact that I caught you guys out! I was told everyday now since the 13th that you have paid my money into my account. My Bank has confirmed that no money has been paid in as your team stipulated and they have also now opened an investigation of theft and ***** into Game Online. I hope that you are going to sort this matter out ASAP-for your sakes. As stated, I demand the refund of my money paid into my account within 24 hours. I am not accepting any more excuses or lies from Game Online. You have my email address on file or rather to be safe, it is *** I want confirmation of proof of payment into my account ASAP or I will be adding a case of theft and ***** at the SAPS to augment the investigation by my Bank
LM
Llewellyn M's updateReviewer Update
21 Jan 2021, 14:20Today its 2 days since Abdul said they investigating and I still have not received my money back or any feedback. what is happening with my refund? When am I getting my money back!!????image.png 29.55 KB
LM
Llewellyn M's update21 Jan 2021, 14:20
Reviewer Update
Today its 2 days since Abdul said they investigating and I still have not received my money back or any feedback. what is happening with my refund? When am I getting my money back!!????image.png 29.55 KB
LM
Llewellyn M's updateReviewer Update
21 Jan 2021, 14:57For anyone else who is battling with similar problems with Game Stores, you can contact The Consumer Goods and Services Ombudsman by email at *** You can call them on ***or even lay an online complaint at : cgso.org.za. I have just spoken to them and they are now going to deal with Game
LM
Llewellyn M's update21 Jan 2021, 14:57
Reviewer Update
For anyone else who is battling with similar problems with Game Stores, you can contact The Consumer Goods and Services Ombudsman by email at *** You can call them on ***or even lay an online complaint at : cgso.org.za. I have just spoken to them and they are now going to deal with Game