Game - *****ing people’s money

I purchased a camera online on 7th July. I paid R4800 with a debit card.

On 22nd July I was informed over the phone that the item was not in stock and I would be refunded.

I followed up on twitter and via phone and was asked for my bank account details so a refund can be processed to my account, as I had purchased with a debit card and they couldn’t refund to the card. I provided my details.

I called on 28th July to ask for an update. The rep advised me my refund was paid to a credit card ending ***x. Firstly I don’t have a credit card and secondly the last 4 digits are not mine.

So, where is my refund game?

I need my money back and I want this resolved this week.