LM
Louis M
1 reviews | Active since Oct 2014
13 Feb 2015, 12:25
Game staff not respecting customer's time
I stood in the lights aisle for about 15 minutes looking for a particular product and there was no one to help me. I kept asking the staff if they could help me but they all said they don't work in that aisle. The person responsible is somewhere around. I eventually asked to speak to the manager and he himself took another 5-10 minutes to show up. I further went to other aisle and the staff memeber went to call the person responsible fore that aisle and I was told that he said he's coming.<br> <br> Game staff do not have consideration for other people's time
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Game's replyOfficial
14 Feb 2015, 09:44Hello jmabhena,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
We confirm that management contacted you to discuss this matter and we look forward having you in the store to buy the items you needed. Please call upon management should you experience any problem in store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
We confirm that management contacted you to discuss this matter and we look forward having you in the store to buy the items you needed. Please call upon management should you experience any problem in store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply14 Feb 2015, 09:44
Official
Hello jmabhena,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
We confirm that management contacted you to discuss this matter and we look forward having you in the store to buy the items you needed. Please call upon management should you experience any problem in store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
We confirm that management contacted you to discuss this matter and we look forward having you in the store to buy the items you needed. Please call upon management should you experience any problem in store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73