Game staff give false information!

<p>I purchased a DSTV Decoder from the centurion branch last year, when I purchased the decoder I was advised by the sales person to take the extended warranty as I can exchange the decoder should a new model be released.</p> <p>I only purchased the warranty for this reason.</p> <p>I called Game centurion today to enquire how I can go about exchanging my decoder for the new explorer and I was told that there is no such thing.</p> <p>After speaking to a gentlemen at game sure I requested the manager call me. Molese contacted me and I expressed how unhappy I am at Game staff giving me wrong information. I was not even given a simple apology, I was told that the sales person will contact me tomorrow to tell me what he “meant” and I am misunderstood.</p> <p>This is absolutely ridicules and completely unprofessional, I was made to purchase something under false pretenses!</p>