NJ
Nomkhitha J

1 reviews | Active since Jun 2019

25 Feb 2021, 09:02

Game Somerset Mall

Please be careful when paying your RCS account at Game Stores Somerset Mall. 5 of my payments were reversed. I paid by the till and maybe once I leave the store that payment gets reversed to God knows where. Now my account is on a minus (arrears) and the RCS call Centre agents have been no help. I've sent my bank statements, showing that I've swiped. I don't know what more I must do. Maybe I need to visit the store and find out from the cashier, what did she do with my money.

0
Replies (2)
NJ
Nomkhitha J's update25 Feb 2021, 12:29
Reviewer Update
I've consulted with the bank as well as RCS. The bank did not reverse or reject the payment. From the bank, the payment went through.
NJ
Nomkhitha J's update25 Feb 2021, 12:43
Reviewer Update
Please note these are months at random.

April 2020
August 2020
September 2020
October 2020
July 2020